Training the trainers is a vital aspect of information technology implementation in a company. Trainers will be trained to teach employees to use the information technology being implemented and trainers will also be taught to assist employees in setting up their user account in the system the company is implementing.
III. PROJECT TRAINING PHASE
The project-training phase is one in which those who are trained in the project implementation phase take on the training of company employees for future utilization of the system. This is a critically important aspect of successful information technology implementation within a company. Lax or poor training in this phase of information technology implementation will result in issues arising later that result in costs in terms of time and money for the organization. Proper training for use of the new it in the organization should be done correctly the first time to avoid losses in terms of both time and money for the organization. Many of these mistakes are of the type that may be easily avoided through proper training, instruction, monitoring, mentoring -- all of which speak to the importance of the phase which follows the project training phase which is the ongoing, continuous and comprehensive support strategy phase of information technology implementation in an organization.
IV. SUPPORT STRATEGY PHASE
Of all of the phases of information technology implementation in an organization the support-strategy phase is the one of most importance. Security Issues as well are generally in the responsibility realm of support strategy. The support-strategy phase is the one phase that continuously and unceasingly as an undercurrent throughout the entire life of the technology in the organization.
SUMMARY & CONCLUSION
From the moment of conception through the planning, design and development phases and on through the roll-out, implementation, training, use, exploitation, and to the very moment of a technology's demise in the organization support is the most critical aspect of the technology. The reason this is so is because the individual who conceives the technology's application within the organization must likely support the planner's learning and in turn the designer and developers...
Certainly, the trainers must be able to access information possessed those who conceived, designed and developed the technology in order to understand how to explain to the future users of the technology how they will be capable of using the technology to exploit the product or the data contained within the technology's capacity to present. Therefore, it is clear that the entire strategy of information technology implementation in the organization has as its basis strategic support considerations.
Strategic support provided to all phases of information technology implementation means talking about the technology from the beginning to non-technical and technical employees alike. The needs of technology have accompanying labor-role data needs. For instance, individuals at the front counter of organizations need to know how to record information in a coherent and standardized manner that expedites the data once entered. From technology architect to receptionist, it is vital that all employees have a basic understanding of processes and standards of information documentation relating to the technology introduced into the organization. Therefore, it is necessary that the organization enter a dialogue with employees of the organization relating to the technology. One method is introduction and updating through a newsletter sent out across various levels of the organization. The newsletter will provide information to employees customized for the various levels and the accompanying information that is relevant to specific employee groups within the organization and how their roles will likely be impacted by application of the technology.
Bibliography
Interview of Legal Services of North-Central Alabama, Inc. Employee 9 June 2008 Laura Jo Lindsey in which related is a technology project implementation organization wide in the period between 1996 and 1997. LSNCA a federally-funded organization.
Best Practices of Infocomm Technology Implementation: Guide for SMEs (2006) Located Online Available at http://www.spring.gov.sg/Resources/HM_Resources/SMEGuides/docu ment / SME_ITguide_18Aug2006.pdf
Strategic Technology Implementation: From Beginning to End Support Enables Success
